AI automation · Built in Addis Ababa
Your AI team,
or your finished AI product.
Boron is an AI automation company. We join your team and build alongside you, or we hand you a finished product that runs on its own, in Amharic, Afaan Oromo and English.
Assistants, automation and tools that take repetitive work off your team. See how we work →
Ways to work with us
A team that works with you, or a product that works for you.
Some companies want AI people inside the business. Others want a finished tool. Many start with a small pilot.
- 01
Your AI team
We join your team as its AI engineers and automation staff. We sit in your meetings, learn your data and your customers, and build what saves you the most time. You get an AI team without having to hire one.
- 02
A finished product
We deliver a complete product you can use from day one, like call center AI, a customer assistant on Telegram or a chat with your database. We set it up on your data and keep it running.
- 03
Start with a pilot
Not sure yet? Pick one small, real problem. We build a small working version on your own messages, calls or data, so you see results before you commit.
Our products
Finished products you can start using.
Each one works in Amharic, Afaan Oromo and English, and fits on top of the systems you already have.
- Working pilot
Call center AI
Listens to every call, scores the agent, checks your own rules and shows what customers need.
- Working pilot
Chat with your database
Ask your business data questions in plain language, on Telegram or the web, and get answers with the source shown.
- Working pilot
Customer assistant
Answers customer questions on Telegram and WhatsApp day and night, finds serious buyers and hands over to your team.
Evidence, not adjectives
One of our products, up close.
An example call from our call center AI, between a made-up telecom and its customer.
Example call · Amharic · 2:08
SIM swap without identity verification
Agent
እሺ ችግር የለም። አዲሱን ሲም ከነቁጥሩ በእጅዎ ይዘዋል?
Okay, no problem. Do you have the new SIM with its number in your hand?
Customer
በቃ? በጣም ፈጣን ነው። ምንም መታወቂያ ምናምን አይጠይቁኝም?
That's it? That's very fast. You don't ask for my ID or anything?
Agent
አይ ምንም አያስፈልግም። ዋናው ነገር መስተካከሉ ነው።
No, nothing is needed. The main thing is that it's fixed.
The agent was polite and fixed the problem, but skipped the required identity check. A serious security risk.
Compliance: failed
Verifies identity before account changes
“You don’t ask for my ID or anything? No, nothing is needed.”
Why now
Ethiopia is online, on mobile and ready for AI.
- 28.6M
people online in Ethiopia at the start of 2025
DataReportal - 85.4M
active mobile connections, about 64% of the population
DataReportal - Telegram
is the messaging app Ethiopians prefer, where most of your customers already are
Quartz - 2024
Ethiopia approved its first National AI Policy
Digital Policy Alert
It is already working in Ethiopia
Banks, startups and NGOs are already using AI in local languages. Most businesses have not started yet, and that is the opening.
- Banking
Cooperative Bank of Oromia launched a Telegram and web chatbot in Amharic, English and Oromiffa.
- Agriculture
Digital Green's Farmer.Chat gives farmers advice by voice and text in Afaan Oromo and Amharic.
- Fintech
Kifiya uses AI-based credit scoring to provide input credit to farmers worth over 730 million birr.
Sources: GSMA, AI in Ethiopia, Digital Green.
Industries
AI for every sector.
The same building blocks, shaped around the way each sector actually works. Don't see yours? Talk to us.
AI for Health Centers
Book, reschedule and remind patients of appointments
AI for ERP and Software Companies
Add an assistant inside your ERP so users ask questions in plain language
AI for Banks and Microfinance
Answer balance, branch and product questions in Amharic and Afaan Oromo
AI for Telecom and ISPs
Handle package, top-up and outage questions without a queue
AI for Agriculture and Cooperatives
Give farmers planting, pest and price advice in their language
AI for Retail and E-commerce
Answer product and price questions and take orders on Telegram
AI for Logistics and Transport
Send delivery updates and ETAs automatically
AI for Schools and Universities
Answer admissions and fee questions day and night
AI for Hotels and Real Estate
Reply to every inquiry within minutes and qualify serious buyers
AI for NGOs and Development
Collect surveys and field data by voice or chat
AI for Factories and Manufacturing
Turn production and stock sheets into daily summaries
Why Boron
Built to fix what slows your business down.
Speaks your customers' language
Assistants that understand Amharic, Afaan Oromo, Tigrinya and English, including messages that mix them.
Automates repetitive work
Replace manual data entry, follow-ups and reporting with workflows that run on their own.
Fits how you already work
Connect Telegram, WhatsApp, Telebirr, Google Sheets and the tools your team already uses.
Hands off to humans
When a customer is serious or upset, the assistant brings in your team with the full conversation.
Talks to your data
Ask your database questions in plain language and get answers with the source shown.
Your data stays yours
Clear data handling, role-based access and read-only connections unless you decide otherwise.
How we work
From first call to live assistant.
You talk to the people who build your assistant, and we stay with you after launch.
- Step 1
Talk
We listen to your business and find the work that eats your team's time.
- Step 2
Design
We map the conversations, data and handoffs, and agree what success looks like.
- Step 3
Pilot
We build a small working version and test it with your real messages and calls.
- Step 4
Launch and improve
We go live, watch the results and keep making it better with you.
How we protect your work
Careful with your data. Honest about the limits.
Read-only by default
We connect to your data with the minimum access needed, and agree who can see what before we start.
Your rules, in your words
Policies and compliance rules are written in plain language by you. The AI works from them and shows the exact words it used.
People stay in charge
When the assistant is unsure, or a customer is upset, it hands over to your team with the full conversation.
Honest about limits
We test on your own recordings first, we tell you where the AI is weak, and we do not promise accuracy figures we cannot back up.
Questions about data or security? Read the FAQ
Let's talk
What should we build together?
Every project starts with a conversation. Call, message or email us and we will reply with ideas and a plan.